Guides

How to actually get it done in South Africa. Plain language, no jargon, no sign-up - what it costs, how long it takes, and exactly who to call.

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Unfairly Dismissed? How to Take Your Case to the CCMA

If you were fired unfairly, you have 30 days to act. A plain-language guide to referring an unfair dismissal dispute to the CCMA in South Africa - for free, without a lawyer.

Free - the CCMA charges nothing and you don't need a lawyerYou must refer the dispute within 30 days of being dismissed

Facing Eviction? Know Your Rights as a Tenant

In South Africa, no landlord can throw you out, change the locks, or cut your water and electricity without a court order. A plain-language guide to your rights under the PIE Act and the free Rental Housing Tribunal.

Free to defend - Legal Aid and the Rental Housing Tribunal cost nothingA lawful eviction takes weeks of court process; you don't have to leave on a landlord's say-so

You've Been Scammed: What to Do in the First 24 Hours

Acted on a fake SMS, sent money to a scammer, or had your bank account or SIM hijacked? A calm, step-by-step plan for the first 24 hours - who to call first, how to protect your identity, and how to report it in South Africa.

Free - every step here, including protecting your identity, costs nothingAct immediately - the faster you call your bank, the better your chances

Your Consumer Rights: Faulty Goods, Refunds & Being Ripped Off

Sold a broken phone? Told 'no refunds'? In South Africa the Consumer Protection Act gives you a 6-month right to return defective goods - and a 'no returns' sign can't take it away. A plain-language guide to your rights and how to complain.

Free - knowing your rights and complaining to an ombud costs nothingYou have 6 months to return defective goods; complaints must be lodged within 3 years

How to Apply for Child Maintenance

Both parents must support their child, whether or not they were married or ever lived together. A plain-language guide to applying for maintenance at the Maintenance Court in South Africa - for free - and what to do when a parent won't pay.

Free - the Maintenance Court costs nothing and you don't need a lawyerYou can apply any time; an interim order can be made quite quickly

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